Delivery Policy

Last Updated: January 1, 2023

This Delivery Policy outlines how Y3CLASS delivers digital course content to our customers. Please review this policy carefully before making a purchase.

1. Digital Product Delivery

All Y3CLASS courses are digital products delivered electronically through our online learning platform. Physical products are not currently offered.

1.1 Immediate Access

Upon successful payment verification:

You will receive instant access to purchased course materials
Access is granted through your Y3CLASS student account
No physical shipment or delivery tracking is required

1.2 Delivery Timeline

Payment Processing

Typically completes within 5 minutes, but may take up to 2 hours during high traffic periods or for manual verification requirements.

Account Activation

Your student account will be activated immediately after payment processing.

Course Access

All purchased courses appear in your dashboard the moment your account is activated.

2. Access Requirements

2.1 Technical Requirements

To access Y3CLASS courses, you will need:

A modern web browser (Chrome, Firefox, Safari, Edge)
Stable internet connection (minimum 5Mbps recommended)
Valid email address for account verification
Supported device (computer, tablet, or smartphone)

2.2 Account Setup

To ensure successful delivery:

Complete the registration process with accurate information
Verify your email address when prompted
Log in to your account using your credentials
Access courses through your personalized dashboard

3. Delivery Confirmation

3.1 Email Notifications

You will receive two email confirmations:

Order Confirmation: Sent immediately after purchase with payment details
Access Confirmation: Sent when course materials are available in your account

3.2 Troubleshooting

If you don't receive access within 2 hours of purchase:

Check your spam/junk folder
Verify payment was successfully processed
Contact support@y3class.com with your order number

4. Downloadable Content

4.1 Available Materials

Some courses may include downloadable resources:

PDF guides and worksheets
Source code files
Exercise files
Slide presentations

4.2 Download Limits

To prevent abuse:

Most materials have a 5-time download limit per resource
Special permissions may be granted upon request
Download access expires 1 year after course completion

5. Course Updates

5.1 Content Updates

We regularly update course materials:

All updates are automatically available to enrolled students
No additional action is required from students
Major updates will be announced via email

5.2 Access Duration

Standard access periods:

Individual courses: Lifetime access
Course bundles: Lifetime access
Subscription plans: Duration of active subscription

6. Technical Support

6.1 Delivery Issues

For any delivery-related problems:

Contact our support team within 7 days of purchase
Provide your order number and detailed description
We typically respond within 24 business hours

6.2 Resolution Process

Our standard resolution steps:

Verify your account and purchase status
Troubleshoot access issues remotely
Escalate to technical team if needed
Provide alternative access methods if necessary

7. Dispute Resolution

Any disputes regarding the delivery of digital products shall be resolved exclusively in the local civil courts of the jurisdiction where Y3CLASS is registered. You consent to the personal jurisdiction of these courts.

8. Policy Changes

Y3CLASS reserves the right to modify this Delivery Policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of the modified policy.

9. Contact Information

For questions about this Delivery Policy, please contact us at:

Y3CLASS Support Team
support@y3class.com
123 Education Street
Tech City, TC 10001
Hours: Monday-Friday, 9AM-5PM EST