Privacy Policy

Last Updated: January 1, 2023

At Y3CLASS ("we", "us", or "our"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. Please read this policy carefully.

1. Information We Collect

1.1 Personal Information

We may collect personally identifiable information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Account credentials (username and password)
• Payment information (processed by third-party payment processors)
• Demographic information
• Educational background and interests

1.2 Usage Data

We automatically collect certain information when you visit our website, including:

• IP address and device information
• Browser type and version
• Pages visited and time spent
• Course progress and completion data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the collected information for various purposes:

• To provide and maintain our services
• To process transactions and send confirmations
• To personalize your learning experience
• To improve our website and services
• To communicate with you (service updates, promotions)
• To monitor usage and detect technical issues
• To enforce our terms and policies

3. Sharing Your Information

3.1 Third-Party Service Providers

We may share information with trusted third parties who assist us in operating our website and services, including:

• Payment processors
• Cloud hosting providers
• Analytics services
• Email service providers

3.2 Legal Requirements

We may disclose your information if required by law or in response to:

• Court orders or legal processes
• Government requests
• To protect our rights or property
• To prevent or investigate wrongdoing

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember user preferences
• Analyze website traffic
• Track course progress
• Deliver targeted advertisements

You can control cookies through your browser settings, but disabling them may affect website functionality.

5. Data Security

We implement appropriate security measures to protect your information, including:

• SSL/TLS encryption
• Secure servers
• Access controls
• Regular security audits

However, no internet transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Data Protection Rights

6.1 Access and Correction

You may request access to or correction of your personal information by contacting us.

6.2 Data Deletion

You may request deletion of your account and associated data, subject to legal retention requirements.

6.3 Opt-Out

You may opt-out of marketing communications by using the unsubscribe link in our emails.

7. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for these transfers.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of changes by posting the new policy on this page and updating the "Last Updated" date.

10. Dispute Resolution

Any disputes relating to this Privacy Policy or our privacy practices will be resolved exclusively in the local civil courts of the jurisdiction where Y3CLASS is registered. You consent to the personal jurisdiction of these courts.

11. Contact Us

For questions about this Privacy Policy or our privacy practices, please contact us at:

Y3CLASS Privacy Officer
privacy@y3class.com
123 Education Street
Tech City, TC 10001